THE BACKDROP STATION – PRIVACY POLICY
Last updated: February 2026
The Backdrop Station respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use and protect your information when you interact with our website or services.
By using our website or engaging our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information including but not limited to:
Full name
Email address
Phone number
Event details and location
Delivery or venue address
IP address
Website usage data
Information may be collected when you:
Submit an enquiry through our website
Contact us via email, phone or social media
Request a quote or make a booking
Visit or browse our website
Interact with our advertising or social media
2. How We Use Your Information
We collect personal information to:
Respond to enquiries and provide quotes
Confirm and manage bookings
Deliver and install hired items
Communicate important booking information
Improve our services and website
Send occasional updates or promotions (you may opt out anytime)
We will only use your information for purposes related to our business operations and customer service.
3. Payments
Payments may be processed via secure third-party payment providers or bank transfer.
The Backdrop Station does not store credit card or banking details on our website.
4. Marketing & Advertising
We may use your information to send booking confirmations, updates or promotional offers relevant to our services.
Our website may use advertising tools such as:
Google Analytics
Facebook & Instagram (Meta) pixels
Remarketing and conversion tracking
These tools allow us to show relevant advertisements to visitors who have viewed our website or interacted with our content.
You may opt out of marketing communications at any time by contacting us.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.
Cookies help us:
Understand website usage
Improve functionality
Measure advertising performance
You may disable cookies through your browser settings. Disabling cookies may affect certain website features.
6. Photography & Marketing Use
We may photograph event setups for use on our website, social media and marketing materials.
No personal identifying details will be published without consent.
If you prefer that images from your event not be used, you must notify us in writing prior to your event date.
7. Sharing of Information
We do not sell, trade or rent personal information to third parties.
Information may only be shared where necessary to:
Complete event installations
Work with venues or delivery partners
Comply with legal obligations
All third parties engaged are expected to maintain confidentiality.
8. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Only authorised personnel have access to customer information.
While we take precautions, no method of transmission over the internet is 100% secure.
9. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
10. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.
11. Changes to This Policy
The Backdrop Station reserves the right to update this Privacy Policy at any time without notice.
The latest version will always be available on our website.
12. Contact Us
For any privacy-related enquiries, please contact:
The Backdrop Station
Melbourne, Victoria, Australia
Email: info@thebackdropstation.com.au
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.